Privacy Policy

This Privacy Policy explains how TRAILPEAK collects, uses, and shares information when you visit our store, place an order, or contact us.

Information we collect

Depending on how you use the store, information may include contact and delivery details, order and transaction details, messages you send us, account details, device and browser information, IP address, and information collected through cookies or similar technologies. Payment details are processed by the payment providers available at checkout.

How we use information

We use information to operate the store, process and deliver orders, provide customer support, prevent fraud and misuse, maintain security, improve the shopping experience, comply with legal obligations, and send marketing communications where permitted.

How information is shared

Information may be shared with service providers that support store hosting, payments, order processing, delivery, analytics, customer support, and fraud prevention. We may also disclose information when required by law, to protect legal rights, or in connection with a business transaction. Service providers may process information in other countries under their own legal obligations and contractual safeguards.

Cookies and analytics

The store may use necessary cookies and similar technologies for core functions such as cart and checkout. Analytics or marketing technologies may also be used where enabled and permitted. Browser or device controls can limit some cookies, but doing so may affect store functions.

Retention and security

Information is retained for as long as reasonably needed for the purposes described above, including legal, accounting, dispute, and fraud-prevention requirements. Reasonable safeguards are used, but no online system can guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. You may also withdraw consent where processing relies on consent. Requests can be submitted through the Contact Us page, and identity verification may be required.

Children

The store is intended for customers able to enter into a purchase contract under applicable law. We do not knowingly seek personal information from children who cannot legally use the store without a parent or guardian.

Updates and contact

We may update this policy as store practices or legal requirements change. For privacy questions or requests, use the Contact Us page.